Progressive Insurance Reviews & Rating for 2024

Progressive Insurance Rating 

Progressive Insurance's rating speaks volumes about its commitment to excellence and customer satisfaction. With an outstanding reputation built over decades of service, Progressive has earned the trust of millions of policyholders across the nation.

At the core of Progressive's success is its relentless pursuit of innovation. By continuously evolving and adapting to changing market dynamics, Progressive stays ahead of the curve, offering cutting-edge insurance solutions tailored to meet the diverse needs of its customers.

One of the key factors contributing to Progressive's stellar rating is its unwavering focus on accessibility. With a seamless online platform and a vast network of local agents, Progressive ensures that customers can easily access the support and resources they need, whenever they need it.

Moreover, Progressive's commitment to affordability sets it apart in the industry. By offering competitive rates and a wide range of discounts, Progressive makes quality insurance accessible to individuals and families of all backgrounds and financial circumstances.

But perhaps most impressive is Progressive's dedication to customer experience. From personalized service to timely claims processing, Progressive goes above and beyond to ensure that every interaction leaves a positive impression on its customers.

In essence, Progressive's exceptional rating is a testament to its tireless dedication to innovation, accessibility, affordability, and customer satisfaction. As the insurance landscape continues to evolve, Progressive remains steadfast in its mission to provide reliable protection and peace of mind to millions of Americans. Below is the breakdown of Progressive’s scores in each category:

Rating Category	Score (Out of 10)
Industry Standing	9.5
Availability	10
Coverage	9.5
Cost	7.8
Customer Experience	8.7
Overall Rating	9

Industry Standing: 9.5 

Progressive Insurance's exceptional industry standing is a testament to its unwavering commitment to excellence. With a score of 9.5 out of 10, it's clear that Progressive has solidified its position as a leader in the insurance landscape. Whether it's pioneering innovative policies or setting industry standards, Progressive continues to raise the bar.

Availability: 10 

When it comes to availability, Progressive shines bright with a perfect score of 10. No matter where you are or what time it is, Progressive ensures that its services are readily accessible. From online platforms to local agents, they've mastered the art of being there when you need them the most.

Coverage: 9.5 

Scoring an impressive 9.5 out of 10 in coverage, Progressive stands tall in offering comprehensive protection tailored to individual needs. Whether it's auto, home, or life insurance, Progressive's diverse range of coverage options ensures that customers have peace of mind knowing they're adequately protected against life's uncertainties.

Cost: 7.8 

While Progressive excels in many areas, its cost score of 7.8 reflects a commitment to striking a balance between quality coverage and affordability. While not the cheapest option on the market, Progressive ensures that customers get value for their money with competitive rates and discounts tailored to various demographics and lifestyles.

Customer Experience: 8.7 

With a customer experience rating of 8.7, Progressive demonstrates a strong dedication to delivering exceptional service and support. From seamless online experiences to knowledgeable agents ready to assist, Progressive prioritizes customer satisfaction at every touchpoint, fostering trust and loyalty among its clientele.

Overall Rating: 9 

With an impressive overall rating of 9 out of 10, Progressive Insurance stands as a beacon of excellence in the insurance industry. From its stellar industry standing to its unwavering commitment to customer satisfaction, Progressive continues to set the standard for what it means to provide reliable, accessible, and comprehensive insurance solutions.

Is Progressive Insurance Good?

"Is Progressive Insurance Good?" This question echoes through the minds of countless insurance shoppers seeking the best coverage for their needs. Let's delve into why Progressive stands out in the competitive insurance landscape.

Progressive Insurance isn't just good; it's exceptional. With a rich history spanning decades, Progressive has earned a sterling reputation for its innovative approach to insurance. Unlike traditional insurers, Progressive isn't content with maintaining the status quo. Instead, it continually pushes boundaries, pioneering new technologies and methodologies to enhance the insurance experience for its customers.

What sets Progressive apart is its unwavering commitment to accessibility. In an age where convenience is king, Progressive leads the charge with its user-friendly online platform and network of local agents. Whether you prefer the ease of managing your policy online or the personal touch of speaking with an agent face-to-face, Progressive ensures that you have the support you need, whenever you need it.

But it's not just accessibility that makes Progressive shine; it's also affordability. Progressive understands that quality insurance shouldn't break the bank. That's why it offers competitive rates and a plethora of discounts tailored to fit various lifestyles and budgets. Whether you're a young driver looking for auto insurance or a homeowner seeking comprehensive coverage, Progressive makes it possible to protect what matters most without draining your bank account.

Of course, good insurance isn't just about accessibility and affordability; it's also about peace of mind. And in this regard, Progressive excels. With its robust coverage options and prompt claims processing, Progressive ensures that you're protected when life's unexpected challenges arise. Whether it's a fender bender on the highway or damage to your home from a natural disaster, Progressive is there to help you get back on your feet.

In conclusion, is Progressive Insurance good? Absolutely. With its innovative approach, accessibility, affordability, and commitment to customer satisfaction, Progressive sets the standard for what it means to be a truly exceptional insurer. So if you're in the market for insurance that's more than just good – it's great – look no further than Progressive.

Below are the Progressive Insurance Ratings of J.D. Power for the year 2024.

Insurance Company	Overall Customer Satisfaction Index (Out of 1000)
Amica	906
AIG	889
Erie Insurance	888
Farmers	883
American Family	877
Nationwide	877
Chubb	876
State Farm	873
Auto-Owners Insurance	869
Liberty Mutual	869
Study Average	869
Allstate	868
Automobile Club of Southern California (AAA)	864
The Hartford	864
CSAA Insurance Group (AAA)	859
ASI Progressive	851
Safeco	851
Travelers	845
Homesite	820
USAA^	899

^Note: "Brand is not rank eligible because it does not meet study award criteria. Source: J.D. Power 2024 U.S. Property Claims Satisfaction Study Charts and graphs extracted from this press release for use by the media must be accompanied by a statement identifying J.D. Power as the publisher and the study from which it originated as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be made of the information in this release or J.D. Power survey results without the express prior written consent of J.D. Power.

Progressive Insurance Comparison

Comparison: Progressive Insurance Rating vs. Competitors

Progressive vs. Competitor	Progressive Rating	Competitor Rating	The Bottom Line
Progressive vs. Geico	9	9.1	Geico has better overall pricing that beats Progressive’s insurance offerings.
Progressive vs. Liberty Mutual	9	9.1	While comparable, Liberty Mutual has slightly lower pricing in the insurance industry.
Progressive vs. State Farm	9	9.4	State Farm has better overall pricing and customer service, making it a good pick over Progressive.
Progressive vs. Allstate	9	8.8	Progressive has a slight edge over Allstate when it comes to insurance rates and add-on coverage options.
Progressive vs. USAA	9	9.2	While USAA is the best choice for military members and their families, Progressive offers good, well-priced coverage options for non-military families.
Progressive vs. Farmers	9	8.6	When it comes to overall insurance services, pricing, and coverage, Progressive wins over Farmers.
Progressive vs. AAA	9	8.6	While AAA offers better customer service, Progressive is more widely available.
Progressive vs. Nationwide	9	9.1	Nationwide beats Progressive in pricing and customer service.

In the competitive landscape of insurance, Progressive stands firm with a rating of 9 out of 10, showcasing its commitment to providing quality coverage and service. While it holds its own against many competitors, slight variations exist in specific areas. Geico boasts marginally better pricing, Liberty Mutual offers comparable service with slightly lower costs, and State Farm shines with superior pricing and customer care. Conversely, Progressive outperforms Allstate in rates and options, caters well to non-military families compared to USAA, and surpasses Farmers in overall service, pricing, and coverage. Although AAA may excel in customer service, Progressive's wider availability makes it a convenient choice. Finally, while Nationwide edges out Progressive in pricing and service, the latter remains a strong contender in the insurance market, offering competitive rates and comprehensive coverage options.